CRM For Tech Support is a comprehensive module to handle complete Technical Support CRM process. The module covers all major feature from lead capture to assignment to closure
Capture Leads Automatically From Various Sources
Assign, Track & Manage Sales Leads with Activities
Manage Opportunities & Sales Pipeline with Stages
Plan Activities to Team with Email/SMS reminders
Complete Mobile CRM that works even when Offline.
Integrates with other leading software systems.
Send automatic & Manual Email/SMS communications
Customize forms, fields, reports to suit your business.
Business Intelligence Reports & Customized Reports.