CRM For Tech Support

AboutCRM For Tech Support is a comprehensive module to handle complete Technical Support CRM process. The module covers all major feature from lead capture to assignment to closure

  • Capture CRM For Tech Support Automatically.
  • Distribute CRM For Tech Support Team.
  • Assign Qualified CRM For Tech Support Team for Visit.
  • Send Personalized Email & SMS to Clients.
  • Identify & Focus on Hot/Winning Leads.
  • Customize Technical Support CRM Screen to Suit Your Business.
  • Monitor Technical Status with Timeline & User Activities.

Technical Support Automation & CRM For Tech Support

CRM Support Email, SMS & Voice Communication

CRM Support Activities Planning, Tracking & Reporting

CRM Support Dashboards, Reports & Analytics

CRM Salient Features

Lead Capture

Capture Leads Automatically From Various Sources

Lead Assignment

Assign, Track & Manage Sales Leads with Activities

Opportunities

Manage Opportunities & Sales Pipeline with Stages

Task Planner

Plan Activities to Team with Email/SMS reminders

Mobile CRM App

Complete Mobile CRM that works even when Offline.

Integration

Integrates with other leading software systems.

Email, SMS Alerts

Send automatic & Manual Email/SMS communications

Customization

Customize forms, fields, reports to suit your business.

Reports

Business Intelligence Reports & Customized Reports.